A shocking event in a world-class cruise line: employees and repeat guests in Carnival Cruise Line's Carnival Glory scammed other guests on the vessel's onboard casino. The guests were scammed out of $100,000 all in all, and the scam reportedly involved the theft of casino chips, wrong payments for table games, and more.

In a startling revelation aboard a celebrated cruise line, several employees aboard the Carnival Glory cruise ship have been reportedly terminated following a suspected scam involving the ship's casino. The scam, which is said to have involved over $100,000, has led to the dismissal of a casino manager, a cashier, two dealers, and several other supervisors, according to reports from the UK news outlet Cruise Mummy.

The alleged scam details revealed

The intricate scheme reportedly took place over several years on the Carnival Glory, a popular vessel operated by Carnival Cruise Line. The scam allegedly involved two casino dealers and a cashier as well as repeat guests who collaborated in defrauding the casino. The two dealers, both experienced casino workers from Peru, had been employed on the cruise ship for approximately two years. According to reports, these dealers, along with the guests, communicated in Spanish to avoid raising suspicion among other staff and passengers.

The allegations suggest that the dealers were involved in deceptive practices aimed at getting money from the casino. One of the key tactics reportedly used by the dealers was the theft of casino chips, which they concealed in their vests and shirts. Additionally, the dealers were accused of making incorrect payments during roulette games, mixing cash chips with colored ones, and even adding extra chips to the winnings of certain players.

But the fraudulent activities were said to extend beyond roulette. According to Cruise Mummy, the two dealers were also involved in illicit actions during blackjack games. The report claims that the dealers deliberately paid out bets to losing players and failed to collect bets that should have been forfeited. These actions reportedly went unnoticed for some time until a supervisor observed a losing player at a blackjack table still receiving a payout. This observation is believed to have triggered an internal investigation, leading to the discovery of the broader scheme.

Investigation and fallout

The casino scam came to light after surveillance footage from the ship's cameras was reviewed as part of the investigation. The review of this footage reportedly provided the evidence needed to uncover the fraudulent activities and identify the employees involved.

Despite the serious nature of the allegations, it appears that none of the Carnival Glory employees implicated in the scam have been charged or arrested by the police. Furthermore, it remains unclear if any of the stolen money has been recovered. The identities of the casino manager, the dealers, and the supervisors involved in the scam have not been disclosed.

The revelations of this scam were first brought to the public's attention by a crew member, who wished to remain anonymous, and were subsequently recounted by Cruise Law News, a prominent maritime law blog.

Lax oversight and training gaps

The alleged scam on the Carnival Glory demonstrates potential issues with oversight and employee training within Carnival Cruise Line. The Cruise Mummy report suggested that the cruise line's procedures had become disorganized in recent years, particularly in the wake of the COVID-19 pandemic. The pandemic led to less rigorous training for staff, and employee manuals were reportedly not available. Additionally, the report indicated that there was insufficient supervision and inadequate checks on casino floor activities, which may have contributed to the scam going undetected for such an extended period.

The Carnival Glory, a 110,000-ton, 952-foot cruise ship, has been a prominent fixture in Carnival Cruise Line's fleet since it began operations in 2003. The ship, which was recently refurbished, can carry up to 2,980 guests and is staffed by a crew of 1,150 employees.

As of now, Carnival Cruise Line has not provided an official statement regarding the alleged scam. The company's reputation, however, may be impacted by this incident, as it raises concerns about the effectiveness of their internal controls and the integrity of their onboard casino operations.