Mohegan, the renowned gaming company, has achieved a significant milestone by securing a coveted spot on the Global Most Loved Workplaces 2024 list. Compiled by Newsweek in collaboration with the Best Practice Institute, the renowned list celebrates employers that are highly admired by their employees. Notably, Mohegan stands out as the only gaming company to make the list, landing in 77th place.

Employee satisfaction at Mohegan Sun: more than just a job

Employees at Mohegan Sun in Connecticut have expressed high levels of job satisfaction and optimism about their career prospects, according to a recent survey by the BPI. BPI, the leadership development and human resources consultancy, based in Florida, polled over two million employees to gauge their sentiments about their jobs. The comprehensive interviews and questionnaires culminated in the top 100 companies to work for, with Mohegan earning a distinguished place.

Ray Pineault, the CEO and president of Mohegan, remarked on the honor, saying: "It is a great privilege for Mohegan to be recognized in Newsweek's Top 100 Global Most Loved Workplaces. This recognition underscores our dedication to fostering a positive and engaging workplace.

Mohegan's commitment to employee engagement

Formerly known as Mohegan Gaming & Entertainment until its rebranding in May 2022, Mohegan is the gaming arm fully owned by the Mohegan Tribe in Connecticut. The company has been praised for its robust employee engagement initiatives and commitment to career development.

The Best Practice Institute's survey assessed various aspects of employee sentiment, including how workers feel about their opportunities for career advancement, future prospects at the company, mutual respect in the workplace, and employee values. Additionally, the criteria emphasized diversity, wellness, and inclusion within the workplace.

According to the BPI survey, Mohegan offers a diverse array of opportunities for voices to be heard by conducting traditional staff meetings, team member engagement surveys, regular team member updates and town halls, as well as Kaizen events and opportunities for breakfast with the president. In addition, BPI added, Mohegan offers excellent opportunities for promotions and transfers, in-house training programs, tuition reimbursement, as well as off-site seminars to support workers who aim to make their career choices compatible with their own unique knowledge, skills, interests, and personalities.

Mohegan's inclusion on the Global Most Loved Workplaces list is particularly noteworthy as it is the only gaming company to be featured. Among other hospitality companies, for example, only Wyndham Hotels & Resorts, ranked at No. 19, shares this recognition.

Mohegan employs over 11,000 people globally, with nearly 8,000 working at its foremost property, Mohegan Sun resort, located in Uncasville, Connecticut. The company's workforce is indeed instrumental in maintaining its reputation as a premier employer in the gaming industry.

Expanding horizons: Mohegan's global reach

Most people aren't aware that the origins of Mohegan trace back to the early 1990s when the Mohegan Tribe opened Mohegan Sun and turned it into a bingo hall. Since then, the property has gone through a series of extensive expansions to become one of the biggest integrated resort casinos globally. Now, Mohegan Sun boasts over 300,000 sq. ft. of casino space, 130,000 sq. ft. dedicated to retail shopping, two hotels with a grand total of over 1500 guestrooms, three entertainment venues, more than 45 restaurants and bars, and 375,000 sq. ft. of function rooms and meeting spaces. But it doesn't end there: additional attractions within the resort include two full spas, two indoor pools and an indoor waterfall, and a large outdoor sun terrace.

Aside from its Connecticut base, Mohegan runs several other properties, including Mohegan Pennsylvania (in the Pocono Mountains), ilani Casino in Washington, and the Casino Niagara and Fallsview Casino Resort in Niagara Falls. The company also manages Virgin Hotels in Las Vegas and Resorts in Atlantic City, though these agreements are nearing their conclusion.

Mohegan's strategic focus is now on international expansion, particularly in South Korea. Last autumn, Mohegan inaugurated the first phase of Inspire Entertainment Resort, located at Incheon International Airport. This $1.6 billion fully-integrated resort features over 1,200 guest rooms and suites, several restaurants, an entertainment walk, and an events center and arena built to accommodate 15,000 people.

All in all, Mohegan's inclusion in the Global Most Loved Workplaces 2024 list is a testament to its commitment to creating a positive and supportive work environment, as it continues to set a high standard within the gaming and hospitality industries.