A strategic win for Caesars Entertainment: it has just received the Corporate Responsibility Award from the National Council on Problem Gambling. Notably, the award follows on the heels of some major gambling policy changes made by Caesars in the last year.

In a significant achievement for the gambling industry, Caesars Entertainment has been honored with the Corporate Responsibility Award by the National Council on Problem Gambling (NCPG). The accolade was presented at the National Conference on Gambling Addiction & Responsible Gambling, recognizing Caesars' exceptional efforts in promoting responsible gambling practices throughout 2023.

Commitment to Responsible Gambling

Caesars, one of the most renowned online casino brands in New Jersey and other states, has demonstrated a steadfast commitment to addressing problem gambling through innovative policies and programs. The award highlights the company's comprehensive approach to fostering a safer gambling environment, particularly through the introduction of their Universal Exclusion program and the 21+ gambling policy.

Launched in March 2023, the Universal Exclusion program is a groundbreaking initiative that places players on a statewide exclusion list, barring them from gambling both online and at retail locations. The program represents a significant step forward in protecting individuals who struggle with gambling addiction, ensuring they cannot access gambling services across the state.

21+ gambling policy and gaming tools

In conjunction with the Universal Exclusion program, Caesars has also introduced a strict 21+ gambling policy. This policy prohibits players under the age of 21 from taking advantage of Caesars Rewards, wagering at Caesars Sportsbook, and accessing all casino platforms run by Caesars online, including Facebook. By implementing this age restriction, Caesars aims to prevent underage gambling and foster a more responsible gaming environment.

But beyond these mandatory measures, Caesars also offers a suite of optional tools designed to help players manage their gambling habits. These tools include self-exclusion options, deposit and play limits, as well as a standard cool-off period. These resources empower players to take control of their gambling behaviors and seek help if needed.

True leadership and commitment

Tom Reeg, Chief Executive Officer of Caesars Entertainment, emphasized the company's dedication to responsible gaming, stating, "As the largest gaming company in North America, it's our special obligation to ensure that we operate on standards driven by Responsible Gaming. To be recognized for our work by the National Council on Problem Gambling and its members is a testament to the work and dedication of our Team Members and our belief that together, we can create a space where our guests can play safely and responsibly."

Caesars Palace Online Casino has also made significant strides in raising awareness and educating its employees about problem gambling. For example, over 1,800 team members have undergone training to recognize and address gambling addiction, equipping them with the knowledge and tools to support guests in need.

Charitable contributions

To further underline their commitment, Caesars has established a council comprised of seven members who are responsible for overseeing contributions toward responsible gambling initiatives. This council ensures that funds are directed towards programs and organizations that support problem gambling awareness, prevention, and treatment.

The NCPG plays a pivotal role in promoting responsible gambling across the United States. In addition to the annual National Conference on Gambling Addiction & Responsible Gambling, the NCPG organizes several events throughout the year, including Problem Gambling Awareness Month (in March) and the Gift Responsibly Campaign during November and December. These initiatives aim to increase public awareness about the risks of gambling addiction and promote responsible gambling practices.

Caesars' recognition with the Corporate Responsibility Award from the NCPG is a testament to the company's leadership in responsible gambling. By implementing innovative programs like the 21+ gambling policy and Universal Exclusion, as well as offering optional tools and extensive education initiatives, Caesars sets a high standard for the industry. This award not only acknowledges their efforts but also serves as a reminder of the importance of creating a safe and responsible gambling environment for all players overall.