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SugarHouse Casino

Your One-Stop Review of SugarHouse Casino: All You Need to Know

Name: SugarHouse Casino Review: Good Choice for PA Players
Item: SugarHouse Casino
Rating: 4
Author: Wia Van Cauwenberghe

0.0

Among all the casinos that entered the casino realm in its entirety (from the time it was regulated until now), few may recall SugarHouse, but it has attracted quite a following, nonetheless. Sugarhouse casino, which is only licensed and regulated in the state of Pennsylvania, is, in fact, closely affiliated with BetRivers, and on the SugarHouse platform itself, the logo of BetRivers is prominently displayed. SugarHouse was actually started in 2016, making it one of the earlier casinos in the casino landscape in the US, and it is still running until now, albeit under a different management. It still has a nice plethora of games, though, and relatively low requirements for wagering. But does SugarHouse really give sweet deals and bonuses, or is it all just sugarcoating? Let’s analyze SugarHouse from top to bottom and find out what the real deal is.

No bonuses from SugarHouse Casino are currently available in Ohio, but check out these similar offers!

Bonus Bets

Bet $50 get $150 in Bonus Bets!

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Free Bets

First Bet Safety Net up to $1000

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Free Bets

Up To $1500 in Bonus Bets Paid Back if your First Bet Does Not Win

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Website:

pa.playsugarhouse.com

Established:

2019

Available in:

Support:

live chat, phone

Bonus:

100% up to $250 on first deposit

Number of games:

1,100+

Min. deposit:

$10

Mobile application:

Android, iOS

Payment methods:

No bonuses from SugarHouse Casino are currently available in Ohio, but check out these similar offers!

Bonus Bets

Bet $50 get $150 in Bonus Bets!

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Free Bets

First Bet Safety Net up to $1000

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Free Bets

Up To $1500 in Bonus Bets Paid Back if your First Bet Does Not Win

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Table of Contents

Pros and Cons

Bonuses and Promotions

How It Works

Game Selection

Mobile Experience

Banking Options

Customer Support, Safety and Fairness

Conclusion

FAQ

0.0 /5

Based on our expert review

What is our GambleScore?

The GambleScore represents rating by our qualified experts.

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An Overview of SugarHouse Casino

The very first thing that will greet you upon entering the SugarHouse casino platform is its welcome bonus, where it declares: $250 Bonus Money! From the get-go, SugarHouse seems like a legitimate casino dedicated to players in Pennsylvania, and it has several tournaments, the most prominent of which is the BetRivers Grand Prix Slot Tournament. The platform also has a Bonus Store, where you can redeem Bonus Money, Wheel Spin, Bonus Bet, Profit Boost – so it does look interesting, to say the least.

The website is actually pa.playsugarhouse.com, because, as we mentioned, SugarHouse is only accessible and available in one state: the state of Pennsylvania. SugarHouse is now owned by SugarHouse HSP Gaming, LP, which also owns Rivers Casino Philadelphia, which, in turn, is wholly owned by Rush Street Gaming and its affiliates, including Rush Street Interactive. It has a wide number of games (over 1,100 games in total), and what began in 2016 is still going strong more than 8 years later. Its strengths come from the fact that it has solid banking options and low betting requirements, and although it doesn’t have the most generous welcome bonus of its kind, the bonus is reasonable and worthy enough.

From what we can gather, there were originally two Sugarhouse brands, one was New Jersey, and the other in Pennsylvania. But the New Jersey SugarHouse was already rebranded into BetRivers, so SugarHouse is only known in Pennsylvania right now. The main offerings of SugarHouse PA are the following in a nutshell:

A first deposit bonus of $250
More than 1,100 games, which include slot games, table games, video poker, and live dealer games
1x wagering requirement
10 banking options
14 providers of software
Android and iOS apps

recommended

Free Bets

Up To $1500 in Bonus Bets Paid Back if your First Bet Does Not Win

4.6 /5

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Pros and Cons

SugarHouse has some things going for it, although, as expected, there are more than a few things going against it as well. These are as follows:

Pros

It has a reasonably-sized game selection with all kinds of games as well as exclusive game titles.

It has low requirements for wagering.

It has very good search filters.

Cons

Its welcome bonus and first deposit bonus could be bigger.

There doesn’t seem to be any 24 hour support.

It imposes limits on transactions.

Bonuses and Promotions

The first bonus for SugarHouse players is the first deposit match bonus of 100% to as much as $250. While it is not the biggest match bonus in the block (there are some casinos, for instance, which have gone up to $1000), there’s good news: SugarHouse doesn’t have the highest wagering requirements, either. Unlike its casino counterparts that have high wagering requirements like 5x or even 20x, SugarHouse’s wagering requirements are very reasonable at 1x. There are other bonuses and ongoing promotions at SugarHouse, as you will see below:

First deposit and welcome bonus

As mentioned, you will receive up to 100% match to as much as $250 when you make your first deposit at SugarHouse, which is a minimum of $10. There is a bonus code for this, so you have to enter PACASINO250. There is currently no no-deposit bonus, but this isn't really a big concern as many other casinos don’t have this, either. It is the rule rather than the exception.

SugarHouse online casino PA bonuses image

Tournaments

SugarHouse holds regular tournaments, or Tourneys, as they are referred to on the website, and these Tourneys include the BetRivers Grand Prix Slot Tournament (the latest tourney starts on September 16, 2024, for example). It lets you win $100 in Bonus Money as well as a drawing for the grand prize of a 2024 Ford Mustang GT.

But there are other tournaments, such as a Daily Spin to Win Slot Tournament and more. These Daily Spin to Win slot tournaments are held every day, and by registering and joining, you will get the chance to win $10 to $100 in Bonus Money and a $1 to $10 Wheel Spin, along with a Slot Tournament Entry.

The Bonus Store

SugarHouse does something different with the bonuses players receive. We think this is the first of its kind, but we might be wrong (please correct us if there’s another casino that has a bonus store as well!). Essentially, from what we understand, there are 5 kinds of bonuses, along with levels. When you make wagers, you will get Loyalty Level points and Bonus Store points. If you have made enough points for the bonus store, you can spend these points on an array of bonuses, including wheel spins, invites to bingo games, scratch cards, or simply, bonus money.

The VIP Loyalty Program at SugarHouse

Since SugarHouse is affiliated with BetRivers, you can become a member of Rush Street Interactive’s iRush Rewards, which lets you progress through the levels and earn more points along the way. The iRush Rewards system gives players the ability to earn points depending on what you wager. The iRush Rewards system is quite complex, but here’s what we understand: it has ten levels, and there is also an invitation-only level.

The lower levels have simple perks such as free invites to bonus bingo. But the higher tiers have different perks, such as VIP dinners, bonus multipliers, and even faster withdrawals. To achieve tier 1, you have to earn at least 40 points, and to get into tier 10, you would need at least 20,000 points. You can earn points by betting based on the game’s RTP. For example, if a game has an RTP of 95%, the wager per point is $5. If a game has 99% RTP, the wager for each point is $25, and so on.

King Cash community chat

The King Cash community chat is a special SugarHouse feature that provides a range of mini-games for players who join the chat, and these mini-games include trivia questions and contests, and players can receive bonus cash as well. These games will suddenly pop up at various times, and players who have quick reflexes can make the most out of it.

We are sad to report that SugarHouse doesn’t have any no deposit bonus or free spins, but you can also get free spins via its tournaments. In terms of bonuses, there is no mention of a referral bonus nor is there a bonus on social media. It’s not the most ideal first deposit and welcome bonus, either, but it’s good that SugarHouse has low wagering requirements, and we like the fact that there are plenty of other promotional offers and rewards.

recommended

Bonus Bets

Bet $50 get $150 in Bonus Bets!

4.3 /5

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

How SugarHouse Works

SugarHouse online casino works much like other real money casinos. You have to make a minimum deposit of $10 in order to play, and it features an array of slots, live dealer games, table games, Slingo, and more. One thing we noted which goes in SugarHouse’s favor, however, is that its mobile app version has around 50 more games than the desktop version, which is pretty neat. We had no issues or problems when we tried to navigate the site, and the platform is smooth as can be, whether you’re accessing it on mobile or on desktop. The registration process takes about 2 to 3 minutes, and you will have no problem claiming your welcome bonus right after you register or even later on. Navigation is fairly easy – in fact, it’s a breeze, especially since SugarHouse has the much-appreciated game filters plus a search function. The loading speed is actually .4 seconds, which means it’s not the fastest, but we hardly noticed as there were no glitches or technical issues that messed with our gameplay.

Even better is the fast registration process which takes just a few clicks and consists of about 3 small pages – but the best part is, it goes even faster if you already have a SugarHouse casino 4Fun account or are already a member of iRush Rewards.

But we’re not finished – we’d like to commend SugarHouse for having one of the most advanced filtering systems imaginable, because you can modify your search using different filters, such as game studio or provider, win multiplier, games that have paid out in the last hour, and more.

To register and sign up, you simply have to do the following:

Go to the website and make sure you have the following: your ZIP code, the last 4 digits of your SSN, and your mobile number.
Click on the Join Now icon and fill in the form with your details. Remember to input your bonus code (PACASINO250) in the box provided.
Check the Terms and Conditions and Complete, and start playing.

SugarHouse casino PA image

Game Selection at SugarHouse

First of all, the game collection at SugarHouse is one of the largest we’ve ever seen, and it has more than 1,100 games ranging from slots to progressive jackpots, table games, and live dealer games. To be clear: there are around 890 slot games, 48 table games, 217 progressive jackpot games, and a total of 27 live dealer games. To add to that, there are 28 software providers, and these include all the big players like SG Digital, Evolution, Konami, NextGen, Bally, IGT, Everi, Big Time Gaming, High 5 Games, and so much more. Before we forget, SugarHouse also has an in-house provider from Rush Street Interactive, which offers bespoke games.

The SugarHouse platform immediately displays the top ‘new game’ selection that includes Fortune Mint (also a progressive slot game which currently had a jackpot win of more than $101,000 as of writing), Mountain of Zeus, 777 Super Strike, Rich Little Hens Rule the Roost, and Big Bonus Booster. Exclusive games include Temple of Wealth, BetRivers Wishes, and Beast of Wealth.

Slots

For slots, there are a ton of games that include both the familiar games and new games, so there is something for everyone, whatever mood you’re in. But we also like the classic slot game selection, with crowd favorites like Wanted: Dead or Alive 2, Break da Bank, Gonzo’s Quest, Starburst, and even slots based on popular movies and TV shows such as Jumanji and Narcos. We also like that each game has quick facts included, such as limits, special features, and game software provider. Here’s a tip: don’t forget to try out the Divine Fortune slot!

SugarHouse online casino games image

Table Games

When it comes to table games, the selection is varied, too, with classic table games such as Four Card Poker, Platinum Roulette, Casino War, Baccarat, and American Roulette. An easy favorite is Fortune Pai Gow Poker, and there are even VIP games available as you move up the tiers.

Live Dealer Games

The live dealer game selection at SugarHouse has BetRivers exclusives such as Blackjack, Crazy Time, Live Roulette, Live Craps, Super Sic Bo Live, and Live Football Studio. But the most popular live dealer game of them all is Infinite Blackjack, and it’s easy to see why. They are all powered by Evolution, which is a leader in live casino games.

Video Poker, Slingo, Bingo, and Video Keno

There are also several video poker games such as Jacks or Better, Game King, Triple Play Draw Poker, Ultimate X Poker, and Live Video Poker. We like the fact that SugarHouse has Slingo, but what we appreciated most of all was the presence of bingo and video keno.

recommended

Free Bets

First Bet Safety Net up to $1000

4.3 /5

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

Mobile Experience at SugarHouse

As we mentioned earlier, the mobile app of SugarHouse is better than most, not only because it has 50-plus more games than the desktop platform, but because there were no noticeable glitches when we played. The app is available for both Android and iOS, and the games, which are mobile-exclusive, gives SugarHouse an edge. The filtering system is also available in the mobile version, and even the live dealer games are complete. On top of everything, the mobile app is smooth and laid out well, and the demos are also available.

The only downside is that the mobile-only games aren’t marked, so there’s no indication as to which games are exclusively available on mobile. But we have some for you: try out mobile-exclusives like Roulette Touch (made by NetEnt) and Natural Powers by IGT.

SugarHouse has a 3.0 out of 5 rating on Google Play Store with 199 reviews and a 3.9 out of 5 rating on the App Store with 200 reviews.

SugarHouse Withdrawal Time and Banking Options

In the US online casino sector, payment methods can vary, but the average rate is around 6 to 15 banking options – so that means that SugarHouse’s 9 banking options is average. There are many options for payment, including e-wallets, credit and debit cards, ACH, prepaid cards, and more. Below are the standard options for both deposits and withdrawals:

Payment Method	Deposit	Withdrawal
Visa, Mastercard, Discover	Yes	No
PayPal	Yes	Yes
Play+	Yes	No
VIP Preferred	Yes	Yes
PayNearMe	Yes	No
VanillaDirect	Yes	No
Wire Transfer	Yes	Yes
Venmo	Yes	Yes
Cash at the Casino Cage	Yes	Yes

The minimum deposit at SugarHouse is $10, and there is no limit to the deposits you can make. Meanwhile, the withdrawal limits at SugarHouse are $1 and $25,000 maximum for each transaction. The average processing time for withdrawals is 5 to 24 hours, while for deposits, it’s instant. Fortunately, there are no deposit fees nor are there any withdrawal fees. While SugarHouse is definitely at the top of the list in banking options, it would be nice to see some more options, especially Skrill and Neteller or even American Express.

Customer Support at SugarHouse

Customer support at SugarHouse casino PA is at par with other casinos on the list, and it ticks most boxes – it has live chat, for instance, and it’s got email and even a contact number. Of course, like most other casinos, it also has on-page support via an FAQ section as well as a Help center. Here are the customer support options for SugarHouse:

Customer Support	Details
Live chat	Yes, through the website
Phone number	855) 720 0419 – available only through text ! (800) 634 3928 – calls
Email	Contact form
On-site support	Help center and FAQ page

Although we’re happy to see the live chat feature, we’re sorry to say that it isn't available 24/7. It is only available from 9:30 in the morning until 2:00 in the afternoon, EST. But it has very helpful customer support staff and its response times are quick and hassle-free. The answers we got from the staff were helpful and on-point, and we like another feature of the live chat: you can actually send transcripts of the entire convo to yourself via email, and it is pretty nifty because it helps you keep track of the details and conversation.

Safety and Fairness at SugarHouse

SugarHouse is a fully licensed and regulated casino by the Pennsylvania Gaming Control Board, and the PGCB also audits the games on the platform to ensure fairness. The SugarHouse platform delivers all you can expect - and more - when it comes to safety and security, fairness, and responsible gaming. It has a responsible gaming seal from Gamblers Anonymous, it runs on 226-bit encryption, and two-factor authentication is also readily available. Deposit, loss, time, and wager limits are also available, as is a cooling-off period.

There’s also good news that will further ease your mind – the brand that owns SugarHouse, Rush Street Interactive, was the recipient of three EGR North America awards in 2021, which included Casino Operator of the Year and Customer Service Operator of the Year.

The Verdict

All in all, if you are looking for a casino that fulfills all the requirements and offers a lot of fun and exciting games with endless variety, SugarHouse ticks all the right boxes. It even goes a step further by offering bespoke and exclusive games, by being audited and regulated by the most respected authority in Pennsylvania, and by having the backing and support of one of the most respected and renowned names in the casino industry, Rush Street Interactive. It even has its own unique rewards system, iRush Rewards, and it gives you the opportunity to switch your points and use them wherever you like. We even approve of the promotions, because you will never run out, and all you have to do is visit the site to get a feel for the best promotions in store. Best of all, its myriad games guarantee a perfect time, no matter if you’re looking for a fun progressive slot game or would like to try video keno. You could definitely do worse than SugarHouse, and it has our seal of approval.

recommended

Free Bets

Up To $1500 in Bonus Bets Paid Back if your First Bet Does Not Win

4.6 /5

Must be 21+ and present in an eligible state. T&Cs apply. Gambling problem? Call 1-800 GAMBLER.

FAQ

Where is SugarHouse casino in Philadelphia?

SugarHouse casino in Philadelphia has changed its name to Rivers Casino Philadelphia. Its exact address is 1001 North Delaware Avenue, Philadelphia, Pennsylvania, 19125. It stands in the Fishtown neighborhood and is located along the Delaware River.

Who owns SugarHouse casino?

SugarHouse Casino is owned and operated by Rush Street Gaming and its affiliates. It has a land-based casino which is now known as Rivers Casino Philadelphia, as it rebranded and transitioned from SugarHouse Casino in 2019.

Where is the SugarHouse casino?

As mentioned, SugarHouse Casino (now referred to as Rivers Casino Philadelphia) is located in the Fishtown area of Philadelphia, along the banks of the Delaware River. SugarHouse casino also has an online counterpart, which has retained the SugarHouse Casino name and is available in Pennsylvania.

Why did SugarHouse casino change its name?

Since SugarHouse Casino was bought by Rush Street Gaming in 2019, Rush Street Gaming made the decision to unify all its casinos under one name. It was a strategic move to unify the brand. Its online casino partner in Pennsylvania, however, chose to retain the SugarHouse name, although the BetRivers logo (which is also run by Rush Street Interactive) is also prominently displayed on the site.

Wia Van Cauwenberghe

Editor | Writer

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