Customer Support at Stardust
When it comes to customer support at Stardust, it has a reasonable support system. There are a total of five customer support networks, including a live chat system, telephone support, an email support system, a ticketing system, and a help and FAQ center. The details are as follows:
The support options are as follows:
Customer Support |
Details |
Email |
[email protected] |
Ticketing system |
24 hours a day, 7 days a week |
Live chat |
Yes |
On-site support |
Help Center and FAQs |
Phone number |
1-855-243-6444 |
We applaud the availability of the agents at Stardust, as they were really available at any time of day. What’s more, they answered promptly and efficiently, and they gave the most detailed and informative answers. Stardust’s FAQ center could do with an update, though, as it looked outdated, especially when compared to the rest of Stardust’s customer support channels.
Safety and Fairness at Stardust
When it comes to safety and fairness, we have nothing much to complain about. After all, Stardust is part of the Boyd Gaming brand. It makes use of 256-bit encryption, which is a standard for most casinos. As we said earlier, Stardust has a license in both New Jersey and Pennsylvania with the NJDGE and the PGCB under Borgata, respectively.
For safety, it offers two-factor authentication along with Responsible Gaming seals (800GAMBLER and NCPG), and it has self-exclusion tools and deposit, time, loss, and wager limits. It also has a cooling off period for players who want to take a break from gambling. Stardust also features tips in order to stay safe as well as links and resources to trusted authorities.
We can honestly say that Stardust is a trusted name that takes its customers’ protection seriously, and it’s nice to see that it has a lot of tools and resources to help you if ever you feel a problem brewing.