Customer Support at FunzCity
At FunzCity, customer support doesn’t seem to be a priority, either, although it is quite active on social media, especially Facebook, where it has 1.7K likes and 1.8K followers. If you have a question or query, you can also email FunzCity at two email addresses: [email protected] and [email protected]. You also have the option of contacting FunzCity through an online contact form available on the platform, where you can chat and send files pertaining to your query. FunzCity does not have a telephone number, and although the live chat feature instantly answered our question, the email response took some time.
Safety and Fairness at FunzCity
If you’re wondering and asking, “Is FunzCity legit?,”well, you’ll be glad to know that FunzCity boasts that it runs using SSL encryption, and it additionally has a certification with Gaming Labs that confirms it always guarantees fair play and reliability, meaning that it is regularly tested and audited to ensure that it makes use of Random Number Generators for all its games. Moreover, since the games at FunzCity all come from reputable developers, we can say that those games also undergo testing at the developers’ facility before they are released.
FunzCity also has a KYC (Know Your Customer) policy where its players undergo KYC procedures if they would like to purchase additional coins. The KYC process is required for players to validate their account information by submitting documents that verify their identity, such as a DOB and SSN as well as a Passport or Driver’s License.